Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Woofy Market. The terms “we”, “us” and “our” refer to Woofy Market (operated by Holdvion Ltd).

Woofy Market operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services. Please read them carefully, as they include important information regarding warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use the Services under your supervision.

You may be required to provide accurate, current, and complete information, including email, billing, payment, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred or shared.

SECTION 2 – OUR PRODUCTS

We strive to display our products as accurately as possible. However, product colors and appearance may vary depending on your device or screen settings.

We do not guarantee that products will meet your expectations or exactly match online representations. Product descriptions, availability, and quantities are subject to change or discontinuation at any time without notice.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Woofy Market reserves the right to accept or reject any order at its discretion. Orders are accepted only after payment is successfully processed and confirmed.

We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

Once accepted, orders generally cannot be canceled or modified. Returns and refunds are governed exclusively by our Refund Policy.

Purchases are for personal or household use only and not for resale.

SECTION 4 – PRICES AND BILLING

Prices and promotions may change without notice. The price charged is the price shown at checkout, excluding taxes, shipping, customs, or import duties unless stated otherwise.

You agree to provide accurate payment information and authorize us to charge your selected payment method for all purchases.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you once the order is handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including text, images, logos, graphics, and designs, is owned by Woofy Market, its licensors, or affiliates and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Unauthorized use is strictly prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.” We are not responsible for third-party tools and assume no liability arising from their use.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Woofy Market is powered by Shopify. However, all purchases are made directly with Woofy Market. Shopify is not responsible for any aspect of transactions between you and Woofy Market, and you release Shopify from related claims.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy, available on our website. Because our store is hosted on Shopify, your data may also be processed in accordance with Shopify’s Privacy Policy.

SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit may be used by Woofy Market without restriction or compensation. You confirm that you have the rights to submit such content.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel or update orders if information is inaccurate at any time.

SECTION 13 – PROHIBITED USES

You agree not to use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, transmit malware, or interfere with the security or operation of the Services.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice if these Terms are violated. Obligations incurred prior to termination will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available”, without any warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Woofy Market shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Woofy Market, Holdvion Ltd, Shopify, and their affiliates from any claims arising from your violation of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions will remain in effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with referenced policies, constitute the entire agreement between you and Woofy Market.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our consent. We may assign these Terms without restriction.

SECTION 21 – GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of England and Wales.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on this page. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 23 – CONTACT INFORMATION

Woofy Market (operated by Holdvion Ltd)
Email: contact@woofymarket.com
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Number: 16815255

 

Last updated: December 2025